Frequently asked questions
FREQUENTLY ASKED QUESTIONS
Are Pets allowed?
Policy for animals - Well educated animals are welcome on our campsite which is of an exemplary cleanliness.
Conditions to be respected: dogs are not to be left alone, unattended in your camping unit or your camping site.
A leash or rope is ncessary in order not to allow your animal to be apart from your site.
To walk your dogs: animals must be in your arms or in a stroller for children until you get to a suitable place or a wooded area.
All animal excrements must be picked up by the owner. A limitation of 2 dogs per site. Pets are not allowed in the community center, restaurant, playgrounds, swimming pools or the beach area.
For our rental trailer: pets are not allowed.
How far is the Camping St-Tropez from Joliette? Mascouche? Repentigny?
We are at approximately 20 minutes / 20 kms from Joliette and 50 minutes from Mascouche or Repentigny.
Is Lac St-Tropez is an artificial or natural lake?
The lake is natural. In the 1960's the former owners built a dam, which has raised the level of the lake. The depth is approximately 18-20 feet in the middle. The lake is about 200 by 1500 feet long.
Can I put my boat on the lake? Can one fish in the lake?
In fact what is allowed, are small type of boats like canoes, kayaks, pedal boats without engine. We offer rental of kayaks and pedal boats and news sub flow for $10/hour. Fishing is prohibited.
Can we make campfire? Do you sell firewood?
Campfires are permitted, however subjet to prohibition by gouverment authorities when the is a high risk of fire during periods of drough. All rental sites have a fire ring and firewood can be puchased at the reception desk.
Which are the times of arrivals and departures?
Campsites- arrrival: after 13:00 Check out before 13:00
Trailer rental - Arrival: 15:00 Check out before 11:00
Equipment Policy on each site
One campsite = one Equipment. For installation of other equipment, you need the authorization from magagement and usually the second unit pays the rent of a no service site.
What are the hous of restaurant openings on the campsite? Dairy bar and convenience store?
From June 22 to August 26, 2018, the restaurant, dairy bar and convenience store are open 7 days a week from 8:00 am until 22:00. Restaurant hotplates close at 21:00.
Outside of these dates, the restaurant, dairy bar and convenience store are closed from monday to friday lunchtime.
Where is the nearest grocery store?
You'll find all the basics such as milk, bread, butter,eggs, beer, bottled water, liquors, juice, marshmallows, candy, and pasta, chip, etc are available at the convenience store. There is Bonichoix at 4,4kms and 3 supermarkets located whinin 10 kms, one in St-Jean-de-Matha, one in Ste-Melanie and one in St-Alphonse-de-Rodrigez.
Is there a laundry room?
Yes, there are 2 places on the campsite, one is located in the basement of the restaurant, 5 washers and 3 dryers; a second site is located behind the sanitary block, corner of 6th Avenue and the main street, are includes 3 washers and 3 dryers working on gas, therefor more powerful. The cost is of 2$ per device. Avoid overloading the machines, the output will be decreased.
Are the shower available on the site?
There are 16 renovated showers located in 5 different sanitary blocks. The cost is $0.25 for 3 minutes.
Do you have a curfew?
The curfew is from sunday to Friday 23h00 to 9h00am and Saturday midnight to 9:00 am.
If we are late, at what time closes the reception desk?
The office closes at 22h00 from sunday and at midnight on Friday and Saturday. Should there be an emergency during the night, it is possible to get out of the campsite. For the latecomer travelers, you may remain in the parking lot near the reception desk and wait for the opening of the office.
Can we use bicycles?
Yes, we encourage bicycle traffic. For safety reasons, children Under 12 should wear a helmet. No bike, skateboard and scooters at darkness.
Can I bring my own golf cart or electric toys for children?
Its is forbidden to use electric toys like 3-4 ATV wheels, electric scooters, or remote-control car. But electric golf carts are permitted with a fee of 5$/day.
Are you renting golf carts?
No, we have our golf cart for work only, and others belong to seasonal campers.
What if I need to cancel my reservation?
When booking, a deposit is required for each site as follows: 2 to 3 nights is 60$, 3 to 5 nights is 100$ and 6 to 7 nights 150$. No deposit is nonrefundable but if we are able to reserve the site, the deposit will be applicable to an other reservation.
Cancellations received without the required notice will result in forfeiture of deposit. Camping is an outdoor experience as such, and we do not refund due to the discomfort of the nature or early departure, no exceptions.
Is Internet accessible on the campsite?
Yes! We do offer a free WIFI internet high Wireless speeds on almost the entire site. Evidently, the network has a capacity limit.
We are not responsable if the network is saturared. We restrict access to you tube network, network gaming and downloadind movies.